Our Estimated delivery times(days):

AUSTRALIA: 5-12

AUSTRIA: 5-14

BELGUIM: 5-12

BRAZIL: 14-25

CANADA: 5-12

FRANCE: 5-12

GERMANY: 5-12

GREECE: 8-18

HONG KONG: 4-8

IRELAND: 5-12

ISRAEL: 7-16

ITALY: 5-12

JAPAN: 2-7

LUXEMBOURG: 10-16

MALAYSIA: 7-12

NETHERLANDS(THE): 5-12

NEW ZEALAND: 5-12

POLAND: 7-16

ROMANIA: 8-18

SINGAPORE: 6-12

SOUTH KOREA: 7-13

SPAIN: 5-12

SWEDEN: 5-12

UNITED ARAB EMIRATES: 7-16

UNITED KINGDOM: 5-12

UNITED STATES: 5-12

Usually, we combine all orders placed on the same day and shipping to the same address. However, not all orders can be combined depending on factors like item availability, high orders amount, shipping methods, or special promotions. If we can’t combine your orders, we’ll send you an email to let you know.

No need to worry, unfulfilled just means your order is processing and has not yet shipped! Once your order ships, it will be marked as Fulfilled/Shipped. You'll receive an email with tracking once this happens!

We’re so excited for you to receive your order! If your order is shipping to a domestic address, shipping typically takes 3-5 business days. If shipping internationally, shipping may take 10-21 business days. Please note that business days do not include weekends or holidays! We recommend reaching out to USPS and/or your local post office for more information on the status of your order.

If your order has exceeded typical shipping times, please email our Customer support, within 14 days of the last tracking update, with your order number and tracking information so that we may assist you further. :)

You can track your product's delivery status by using the tracking number provided in the shipping confirmation email, Or you can contact our customer service.

If your product arrives damaged, please contact our customer service within 24 hours, and we will arrange for a replacement.

*If you take more than 24 hours to contact us, refund would be impossible.

The delivery fee varies depending on the product and location. It is typically separate from the product's price and will be shown at checkout.

Yes, we offer international shipping to select countries. Shipping times and fees may vary for international orders.

We currently do not offer the option to schedule specific delivery dates or times. Deliveries are typically made during standard business hours.

We will be happy to change the shipping address for you order! Please email our Customer support with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process.

Unfortunately, no. Once an order is placed, you are unable to cancel or modify the order. All sales are final. So sorry for any inconvenience!

If your order is delayed beyond the estimated delivery time, please contact our customer support. We will investigate the issue and provide you with an update on the status of your order.

If you receive an incorrect order, we are so sorry for the mix up! Please contact our Customer support within 14 days of delivery with your order number and a picture of the product so we can move forward.

Yes, you can cancel a duplicate order, but you need to do so promptly. Contact our customer support with your order details, and we will assist you in canceling one of the duplicate orders.

No, unfortunately we cannot modify orders once they have been placed. All sales are final. So sorry for any inconvenience!

If you didn't receive an order confirmation email, please check your spam folder. If it's not there, contact our customer support with your order details, and we will resend the confirmation.

Refer to our refund policy for more info

So sorry for the issue! Unfortunately, we are only able to issue a refund to the original point of purchase for the order. Please reach out to your bank for more information on how to reroute the funds to the correct account.

Unfortunately, we have a no return, or exchange policy. We apologize for any inconvenience this may cause!